Entrepreneurs are curious by nature, yet time and time again, we’ve come across entrepreneurs who say they are ready to start a business. Yet, in my meetings with clients, I ask some basic questions about running of the business, like, “why are you … [Continue reading]
Expectations Are Critical to Business Success
Do you know what your customer expects from being your customer? If you answered “no,” then read on. But, even if you do, read on anyway. Understand that you and your customer must be on the same page when it comes to expectations. What kind of … [Continue reading]
Apple’s Lessons for all of us About Listening to Customers
It’s worth approximately 6,190 Mona Lisa paintings, and anytime it announces the release of a new product, the world pretty much stops. The anticipation creates such frenzy that customer’s camp out the night before to be the first to get one, and … [Continue reading]
Cattle Prods and Accountability, or “disciplines we can learn from the Romans”
You know those old MGM movies about ancient Rome where there would invariably be the scene where the long boats were rowing off to sea to battle somebody. Everyone rolled their arms in unison, each oar reached the same height before plummeting with … [Continue reading]
Get PASSIONate about your business. But keep it REAL
Get passionate about your business. But keep it real. What we mean by that is to combine the two. Most businesses from an apple orchard to providing Zumba classes began because of the passion of the founder for that idea. It’s that desire to use … [Continue reading]
New Structural Paradigms for Business
How Can They Become Part of the Business Process? There is a current article in the Wall Street Journal about how the “blue chips” are blue because of poor sales and earnings growth and little stock market appreciation. The article includes examples … [Continue reading]